Payment Policy

At Soft Ponge, we strive to provide secure, convenient payment options. This policy outlines our payment methods, transaction security, and related information.

1. Accepted Payment Methods

We accept the following payment methods for purchases on our website:

2. Payment Security

Your payment security is our top priority:

3. Billing Information

When making a purchase:

4. Currency

All prices on our website are listed in US Dollars (USD). For international customers, the final charge will be converted to your local currency by your credit card company or bank, and may include their conversion fees.

5. Order Processing

Your payment will be processed immediately upon placing your order. If there are any issues with your payment, you will be notified via email, and your order will not be processed until the payment is successfully completed.

6. Pricing and Tax

All listed prices exclude applicable sales tax. The appropriate sales tax will be calculated and displayed during checkout based on your shipping address.

7. Secure Shopping Guarantee

We guarantee that every transaction you make on our website will be secure. If unauthorized charges appear on your credit card as a result of shopping with us, you must notify your credit card provider in accordance with its reporting rules and procedures.

8. Contact Information

If you have any questions about our payment policy or encounter any issues with your transaction, please contact us at:

Last updated: June 2023